Privacy Policy
This Privacy Policy explains how GrassOven Coaching processes personal data when you use grassovenmelody.autos, contact us, or engage with our coaching-related services.
Data We Collect
We may process identification details, contact details, account or inquiry content, coaching-related information you choose to provide, payment or billing records where applicable, and technical data such as device and usage information. We do not seek to collect sensitive data unless you voluntarily provide it and it is necessary for a specific request or service.
Sources of Data
We collect personal data directly from you when you submit forms, send messages, book services, or otherwise interact with the website. We also receive limited data from technical systems, analytics tools, payment processors, and other service providers that support the site and its administration.
Types of Cookies
We may use essential cookies to support site functionality, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and duration.
Cookie Controls
You may block or delete cookies through your browser settings. If the site provides a cookie preference tool, you can use it to adjust non-essential cookies. Some features may not function properly if certain cookies are disabled.
GDPR Notice
Under the GDPR, we process personal data only where we have a valid legal basis, such as consent, performance of a contract, compliance with legal obligations, or our legitimate interests where those interests are not overridden by your rights. We apply data minimisation and purpose limitation principles in our handling of personal data.
Where the GDPR applies, it governs our processing of personal data of individuals in the European Economic Area and, in some cases, related cross-border processing.
GDPR Rights
If the GDPR applies to you, you may have rights to access, rectify, erase, restrict, or object to processing, and to receive a copy of certain data in a portable format. Where processing is based on consent, you may withdraw consent at any time without affecting prior processing. You may also lodge a complaint with the competent supervisory authority.
Your Rights
Depending on your location and the applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, or ask for restriction of processing. Where processing is based on legitimate interests, you may also object on grounds relating to your situation.
How to Make a Request
To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or processing concerned. We may ask for information needed to verify your identity and to assess the request. If a request is complex or repetitive, we may respond within the period allowed by law.
Retention
We keep personal data only for as long as needed for the purpose for which it was collected, including any follow-up administration, legal compliance, dispute handling, or recordkeeping. When data is no longer required, we delete it or anonymise it, unless a longer period is required by law.
Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our processing practices, services, or legal requirements. The updated version will apply from the date shown in the policy, and we may provide additional notice where a change is material.
Contact Information
How We Use Data
We use personal data to operate the website, respond to enquiries, manage bookings or service requests, provide coaching-related communications, process payments where applicable, maintain security, monitor performance, improve site functionality, keep records, and meet legal or accounting obligations.
Service Providers
We may share personal data with hosting, analytics, payment, communication, and administrative service providers that support the operation of the website and our coaching services. These parties act under contractual or equivalent obligations and may process data only for the purposes we specify.
Legal Disclosure
We may disclose personal data where required to comply with law, court orders, regulatory requests, or similar legal obligations. We may also share data when necessary to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of GrassOven Coaching, our users, or others.